Bedford Falls Builders, LLC, a licensed and insured general contractor, engaged in residential and commercial construction as well as construction managers.
They are a family-run business and are hands-on, client-focused, and committed to environmentally sustainable development. Bob Donovan, along with his son, Bob Jr., has more than 60 years’ experience in the building industry.
Bob Donovan, Sr., has more than 40 years of experience in the building industry, building and managing complex hotel and high-rise luxury condominium building projects on both the east and west coasts, as well as in Hawaii.
Bob Jr. is a master builder who truly understands the intricacy of fine homebuilding. Unlike some of today’s builders, Bob, like his father, started in the building industry as a carpenter’s helper.
Bob’s formal education taught him how to build fine homes but also gave him a skill set to formulate systems and create schedules to manage construction projects.
Along the way, they found that, in addition to quality and value, what customers really want and need is the ability to communicate with the builder. With an emphasis on the customer’s needs, they developed a mantra, “Total Customer Satisfaction.” That has gone on to become Bedford Falls Builders, LLC mission statement.
“A builder can work with a good design, use fine craftsman and quality materials to build a fine home, and yet, alienate his customer. Most times, this is because of failure to communicate and understand the customer’s needs.” – Bob Donovan
